Over Delivered – Wow!

Sent away a vintage Louis Vuitton City Steamer bag for a buckle strap repair – just cut open the box after returning from vacation, and I am shocked at the quality of work, and wish I would have done this years ago! I hesitated to get this buckle strap repair done because I just assumed

First time customer

I found Rago Brothers online, as I was looking for a place to have my Michael Kors purse repaired. I read all the information on their website and felt confident to send my tote to them. I couldn’t be happier! They answered my email right away and fixed the broken strap on my bag quickly

Torn Louboutin Heels

I had torn up the heels of my Louboutins while walking on a cobblestone street and thought they were done for. I didn’t trust the person I bring my shoes to in Seattle but thought I had no choice. I did a search and found Rago Brothers as the sole place in the country that

Color restored on purse

Job well done! Will recommend who needs your service.

THERE IS STILL EXCELLENT CRAFTSMANSHIP AND CUSTOMER SERVICE OUT THERE!!!!!

First of all, I’m not one to write testimonials or reviews. This company of craftsmen needs a “pat on the back” publicly. I found them on the internet and was skeptical. They asked for a completed form about the handbag repairs along with information that was only necessary for communication-not invasive at all. They emailed

Very Happy!

I sent in my favorite LV wallet for edge sealing, re-stitching, and leather conditioning/coloring. LV corporate told me my piece was rejected for repair because they couldn’t re-stitch the edges…so I chose Rago Brothers because I knew they could fix it. I just received it back today and it looks wonderful! They were able to

Big Wow!

I had really worn my beloved handbag down. I wasn’t even sure if all the needed stitching & repairs (including many tears & cracks made over time) could be made, but the Rago Brothers’ team did it! With the exception of a few of the brass pieces I used & abused (& knew up front

Amazing.

Rather than post lots of happy faces and A+’s, here’s the facts…. 11 August – I made the shipping label and shipped the boots (UPS Ground) 13 August – received the email quote with an exact description of the work proposed, a cost, and a phone number to call and authorize. I called, spoke to

Purse repair

Thank you so much for the repair work on my Hobo purse. You replaced the straps and it looks like brand new now. I will get so many more years use out of a purse I loved. I would recommend you to anyone. Thank you again!

Tumi Repair

A perfect job! My Tumi Arrive leather backpack needed a new zipper on the main compartment. Tumi said it was unrepairable – offering me a discount on a new one! Rago Brothers repaired in less than weeks and you would never know there was ever a problem. Make me wish I had more things to