My handle on my Gucci bag handle and hardware was missing, and I found Rago Brothers on the website and read the reviews, and noticed how pleased they were, so I decided to take a chance, and boy was I happy. Everything was done in a timely fashion. They get an A+ for communication, punctuality, price, and a terrific job. I will be putting them in my address book and passing on their information to anyone who needs repair. Thanks for an outstanding job; you saved my bag.