Chris B from Cleveland. OH wrote: My experience with Rago Brothers was thoroughly outstanding! I found the customer service super friendly, knowledgeable and efficient. The quality of the repair my boots received is first-rate and beautifully executed.
Lorraine W from Upton, MA wrote: This handbag was the first designer handbag I purchased 34 years ago. There was some wear on the outside that showed it’s age. However, the inside suede lining was so deteriorated it could not be used. Several times I was going to throw the bag out. I just couldn’t… Read more “Shocked at how good it looks”
Carol B from St. Paul, MN wrote: My black go- to Michael Kors purse needed repair on its handles but my shoe repair man explained he couldn’t fix it because it’s inner cord had broken during my unconscious nervous twisting it around. Am I the only person who does stuff like that? A Nordstrom saleswoman… Read more “Couldn’t be more pleased”
Debbie C from Islip, NY wrote: After my dog chewed the strap of my Michael Kors Crossbody Bag I contacted Michael Kors who referred me to Rago Brothers for repair. I sent the Michael Kors Crossbody Bag to Rago Brothers. Within one week of mailing the bag it was returned to me fixed. Rago Brothers… Read more “Excellent work”
Dianna Mastroianni from Elon, NC wrote: I shipped my handbag to be cleaned and have some stains removed. I was not that optimistic but I thought I would give it a try since I stopped using the bag due to stains. I received my bag back today and I cannot believe the condition it is… Read more “I couldn’t be more pleased”
Linda from Coopersburg, PA wrote: I had several Gucci items repaired by Rago brothers…unbelievable how beautiful each item turned out. I could not be more pleased. Highly recommend them.
Kim Holloway from Accokeek, MD wrote: My bag had a small piece of leather missing and they fixed it. I can’t even tell where the repair was on the bag. These guys are amazing! Thank you Rago Brothers.
Jamie Passet from Morristown, NJ wrote: Wow! I am taken back on the quality of the repair on my loafers. The picture really speaks for itself. Being a red leather, it is harder to maintain. I came in to get the leather conditioned and the color refreshed along with helping any scuffs and marks. They… Read more “Wow!”
Sarah Takasugi from Irvine, CA wrote: I just received my Gucci purse from Rago Brothers. Tony was a terrific help on the phone and told me exactly what he could do without trying to upsell me on repairs and cleaning I did not need. I had scuffs on the bottom of my purse and the… Read more “Absolutely unbelievable!”
Natalie from Atlanta, GA wrote: I recently purchased a pre-owned Louis Vuitton Neverfull from online. The only drawback was that all of its gold D’ ring hold plated hardware were now turning silver. Louis Vuitton quoted me a price of $460 to replace all the D’ rings with fresh new ones. After asking a handbag… Read more “I’m sold on Rago!”
Dawn P. from Palm Bay. FL wrote: My personalized red Henri Bendel Bowery Backpack was in need of a repair. Henri Bendel sent it to Rago Bros. I was at first apprehensive that it might get lost in the mail or that it would prove to be difficult communicating with a repair company so far… Read more “Excellent Repair”
Bruce Taylor from New York, NY wrote: Repair work is top notch. The repairs made make wonder if they are part of Salvatore Ferragamo Company, the work done is incredible. I will have all my shoes repaired at Rago Brothers. Also their customer service is excellent. Fast and accurate.
Charlene C from Belmont MA wrote: The Rago brothers certainly know how to satisfy their customers. Their customer service is the best I have received anywhere. I have over 20 years of retail experience and they are by far the best I’ve seen. Their quality of work is superb and their customers are treated with… Read more “Outstanding Customer Service”
Catharine Hays from Mendham, NJ wrote: Every time I visit Rago Brothers, I feel as though I am coming back to see an extended family. Even if it is just to get new taps but on a pair of heels, the associates work as a seamless, organic team who is always on top of whether… Read more “Always Such Wonderful Service”
Mike P from Boston, MA wrote: I was traveling from Massachusetts to Allentown NJ to visit the Grandchildren. Found your Website and decided to stop on the way down to have your staff evaluate repairing patent leather straps on my wife’s Coach bag. Service was outstanding and very patient. You replaced the straps while I… Read more “Have bag will travel”
Maria Palanca from Dover, DE wrote: Thank you Mr. Tony Rago for the most lovely exchange over the phone. Really appreciate your honesty and kindness. Hope you have a grace-filled day forever! Kudos to your business! Thank you.
Evelyn A from Enlglewood, Ohio wrote: I was referred to Rago Brothers by Michael Kors.com. The zipper on my handbag needed to be repaired. I was so impressed with the customer service when I called for the first time. I received my handbag back in less than a week. It was wrapped like it was purchased… Read more “AWESOME”
Donna Smith from Nashua, NH wrote: I have sent 2 items in from NH to be repaired and honestly would never go anywhere else. They are trustworthy and prices are very reasonable. They are communicative and very easy to deal with. Don’t ever hesitate if you are in another state!!
Gerard from Orange, NJ wrote: Your work is exemplary and I am grateful for the care you gave to my shoes. I have posted a positive review on yelp. Blessings to your family…
Fernando Anzoategui from Miami, FL wrote: I just wanted to take the time and congratulate these guys as my shoes came back looking like new. I was very angry that my shoes came with rubber soles and these guys did a phenomenal job of repairing my shoes and switching out the rubber sole for a… Read more “Amazed”
Pam Walter from Manalapan, NJ wrote: My Aunt was the fashion icon of the family. When she passed away, I was lucky enough to inherit her handbags. The bags were beautiful but very worn and dirty with scuffs and stains. I would never have worn them in that condition. I heard about Rago Brothers and sent… Read more “I Was Amazed!”
Sherry H from Vernon Hills, IL wrote: I was recommended to Rago Brothers from a Kate Spade store in Old Orchard. I was not sure what to expect. I checked the reviews online and gave them a chance. Ernesto sent an email as soon as my handbag arrived. He was very professional and explained what… Read more “Thank you Ernesto”
Edward from Cedar Knolls, NJ wrote: I had never been here before and walked in without an appointment. I inquired if they would be able to punch a hole in my watch strap as it was a bit too wide for me. Some friendly banter was exchanged, some handshakes were had, and then I was… Read more “TOOK GOOD CARE OF ME!”
Herbert Ayala from Temecula, CA wrote: I damaged my dress left shoe by Ferragamo. I went to two seasoned shoe repair companies. They said it couldn’t be fixed. I found The Rago Brothers mail-in service. I was a little skeptical about sending my shoes out of state and not knowing what could happen and results. It’s amazing… Read more “Ferragamo Repaired!”
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Mon - Fri: 7:30am - 6:00pm
Saturday: 8:00am - 2:00pm*
*Between Memorial Day and Labor Day weekend we close at 12:30pm on Saturdays.