I am so impressed with the craftsmanship of the repair team at Rago Brothers. Last year I knew I was going to be in NJ and brought 2 large leather handbags that had been pretty beaten up by the wear and tear of frequent travel. The inside linings were also quite dirty. Rago returned them
I was fretting about a big tassel on my Chloe bag that didn’t wear well, yet it is an important piece of the design. It looked awful and I didn’t want to use the bag, which was sad because it was an expensive investment. I found out about Rago Brothers and hesitantly sent off the
I am a small business owner who collects vintage and designer handbags valued between $200-$15,000. Recently, I called Kate Spade customer service to inquire about getting repairs made to an inexpensive KS tote and novelty key chain. The value of these items is nominal which made them a good “test” for me to send from
Men’s pair of Ferragamo shoes, buckle fell off. I was dismayed. Googled where to get a repair made and found Rago Brothers. Also of note shoes did show some wear and tear that other shop buffed up for me. Rago ensured me they could not only restore the buckle but restore the leather as well.
Thank you again for coming through for me!! The handles on my bag look brand new and beautiful. I’m so glad my research for handbag repair led me to Rago Brothers. I’ll never use anyone else for my repair needs. Many thank yous to you and your wonderful friendly and professional staff!!!
I purchased a VERY used Speedy35 to revamp ……sent it in for a zipper replacement and a handle reattached. I was very pleased with the work and I was expecting the bag in 2/3 weeks however I received the bag in one week. I’m a Rago fan!!
Gucci was giving me the runaround so I did some research and found this place online. The customer service was second to none. One on one service with polite, friendly and attentive individuals. I sent them my Gucci belt to add a hole and they kept me updated every step of the way. I just
I sent Rago Brothers my precious Chloe Hudson bag to be repaired after the ball fell off of the hinge, sent the bag on a Tuesday, they received it on a Wednesday and I received the bag all fixed on the Friday of the same week….that is OUTSTANDING customer service. They were professional, courteous and
These folks have customer service down to a science. I was thrilled with the rapid turn around time and their attention to detail. I highly recommend this invaluable service.
Such great service! From the time of our initial consultation in an email and phone call customer service was wonderful. My handbag looks as good as new and it was one week from when I shipped it out until I got it back!! Thank you
