The service provided by Rago Brothers replacing the leather on two of my favorite Ferragamo belts was exceptional. I received calls and photos of the leather they intended to use, the turnaround time was far faster than I expected, the web page was easy to use and intuitive and the belts arrived in perfect shape.
The entire process, from the initial photo assessment of my purse strap to the end when I received it back in the mail, was quick and easy. The website is extremely user-friendly to get an initial assessment/quote and to see what steps were needed to submit a mail-in repair. Once I mailed my strap, I
I bought a Louis Vuitton bag on an auction site. The site failed to accurately describe the cracking at the top of the purse and shot the photos so as not to show the actual amount of cracking. Needless to say I have not been able to use the purse. I finally went online to
I bought a Blue Label tote several years ago and after some time, despite taking excellent care of my bag, the leather handles began to dry rot. My local shoe repair guy was even afraid to take it on, fearing that he might damage it further. So I packed it away and thought about reselling
I am completely satisfied with the wonderful job that Rago Brothers did with making my LV bag customized just for me. The customer service I received when deciding exactly how my bag should be altered gave me the peace of mind that it was in good hands from the get go. Once I received my
I mistakenly cut the cable on the top shoe lace loupe on a brand new pair of Naglev Unico hiking shoes. It was a very difficult repair because it required ungluing the top of the hiking shoe, fashioning the loop, and then regluing the top leather to the shoe. Rago Brothers did the work so
Rago Brothers provided exceptional service from beginning to end. In addition, my totes look brand new. Thank YOU Rago Brothers.
I purchased a Michael Kors bag back in 2016 and this past Christmas realized that one of the straps was beginning to break!! YIKES! I called the company and was referred to Rago Brothers. I contacted Rago Brothers by email and they instructed me to send them pictures of the bag and the straps and
My Gucci shoes were in bad shape overall. Rago Brothers Co replaced my heel and made the leather look brand new. I am highly satisfied and would recommend their services!!
Lost the loops that came with my Ferragamo belt, which you are unable to buy through the vendor. They are irreplaceable. I was recommended Rago Brothers by the company and I am very happy with the quality of repair. The color matching is perfect. Would recommend working with them!
