I just received my Gucci purse from Rago Brothers. Tony was a terrific help on the phone and told me exactly what he could do without trying to upsell me on repairs and cleaning I did not need. I had scuffs on the bottom of my purse and the paint had begun to peel off.
I recently purchased a pre-owned Louis Vuitton Neverfull from online. The only drawback was that all of its gold D’ ring hold plated hardware were now turning silver. Louis Vuitton quoted me a price of $460 to replace all the D’ rings with fresh new ones. After asking a handbag group on FB about it,
My personalized red Henri Bendel Bowery Backpack was in need of a repair. Henri Bendel sent it to Rago Bros. I was at first apprehensive that it might get lost in the mail or that it would prove to be difficult communicating with a repair company so far away. I am pleased to report that
Repair work is top notch. The repairs made make wonder if they are part of Salvatore Ferragamo Company, the work done is incredible. I will have all my shoes repaired at Rago Brothers. Also their customer service is excellent. Fast and accurate.
The Rago brothers certainly know how to satisfy their customers. Their customer service is the best I have received anywhere. I have over 20 years of retail experience and they are by far the best I’ve seen. Their quality of work is superb and their customers are treated with kindness and respect. I have had
Every time I visit Rago Brothers, I feel as though I am coming back to see an extended family. Even if it is just to get new taps but on a pair of heels, the associates work as a seamless, organic team who is always on top of whether you have been served and where
Thank you Mr. Tony Rago for the most lovely exchange over the phone. Really appreciate your honesty and kindness. Hope you have a grace-filled day forever! Kudos to your business! Thank you. Service Provided: Ferragamo Crossbody Bag Repair
I was traveling from Massachusetts to Allentown NJ to visit the Grandchildren. Found your Website and decided to stop on the way down to have your staff evaluate repairing patent leather straps on my wife’s Coach bag. Service was outstanding and very patient. You replaced the straps while I waited about 45 minutes. Young lady
I was referred to Rago Brothers by Michael Kors.com. The zipper on my handbag needed to be repaired. I was so impressed with the customer service when I called for the first time. I received my handbag back in less than a week. It was wrapped like it was purchased for the first time. The
I have sent 2 items in from NH to be repaired and honestly would never go anywhere else. They are trustworthy and prices are very reasonable. They are communicative and very easy to deal with. Don’t ever hesitate if you are in another state!!
