I just received my Gucci purse from Rago Brothers. Tony was a terrific help on the phone and told me exactly what he could do without trying to upsell me on repairs and cleaning I did not need. I had scuffs on the bottom of my purse and the paint had begun to peel off. I just received my purse in the mail and I am absolutely stunned at the repair. I cannot detect where the scuffs were. So amazed! Thank you!!