Rago Brothers are professional craftsmen. Customer service is attentive and very easy to work with. Repairs are expedited in a very timely manner.
Rago Brothers are professional craftsmen. Customer service is attentive and very easy to work with. Repairs are expedited in a very timely manner.
My Ferragamo bone color shoes came back to me and looked as if I had just purchased them. The scuffs and marks on the leather are gone; the shoes were entirely refurbished inside and out! I’ll enjoy wearing them all summer. The Uggs slippers also came back in great shape considering I spilled hot cocoa
My daughter has a Kate Spade purse she absolutely loves. It was in perfect condition except for the zipper pull which had become frayed. I call Kate Spade in New York and they referred me to Rago Brothers, I mailed the purse in (we live in Virginia) and they replaced the leather zipper pull with
I wanted a pink Kors purse. Found it, yeah! On sale! Double Yeah! No. It was a beautiful bag except one problem, the “ Jet Set In side now has this center zipper pocket section for a Tablet that makes this bag so tight inside nothing else fits. It’s like a file bag! Terrible. Literally
I was a little apprehensive sending a very expensive bag to a service with little to no knowledge of the company. Your repair process, website instructions and customer service were flawless. Each step from my first request to me receiving the bag back in my possession were a priority. Thank you for a great experience
The Rago Brothers took an absolutely DESTROYED Hermes Birkin bag. It was torn apart by a dog (not my dog!) and the original owner was just going to trash it. I knew the Rago Brothers could makes miracles happen to I took the chance and purchased the sad bag from the original owner. I even
As I searched for someone to entrust my discontinued and treasured YSL handbag to….one name kept popping up…Rago Brothers. I shipped from Alaska and Rago Brothers’ staff called me when they received it! That is customer service. I was told to expect my handbag back sometime the week of April 19th and I received it
Job well done! Will recommend who need your service.
My Bally Messenger had been in a box in parents basement which was damp and humid. When I found it, it had holes and indentations in the front pockets. Hannah handled my order and her team of people did an excellent job in restoring it returning it to me in record time!
Sent in my Louis to have inside and outside lining replaced as with some of the Louis’ the lining degrades and gets a black sticky substance. The purse was in very good condition but needed a cleaning since it had been hanging in someones closet for a while. I am simply amazed at the quality