I had two vintage Gucci bags (small and large) that needed the interiors completely replaced, a hole in the handle repaired, Tears patched, leather sewn and sealed, the shoulder strap completely repaired. and an overall refresh of the leather trim. I found the process of getting an estimate very quick and easy. I was able to discuss specifically each area I wanted repaired and also received suggestions for areas I didn’t know how to ask to fix. Start to finish the process was quick, customer service was outstanding, and I couldn’t be happier with the results. My bags look practically brand new. Exceeded my expectations.