My Vintage Coach Tote had a clean tear on one of the corners on the very edge and they repaired it so well I cannot even tell which corner it was. It looks like brand new and I can tell the repair will also stand the test of time much like my beautiful Coach Shopper. I cannot thank them enough. They also replace a little leather zipper pull on a pair of suede boots and matched it perfectly. The Price was reasonable, worth every penny and them some!!