I sent pictures of a pair of Cole Haan loafers to Rago Brothers to see if they could be resoled. They have repaired this brand/type of shoe for me before with beautiful results. However, the rubber part of the sole was coming apart in pieces. I wasn’t sure what could be done. They told me to send them in and they would do the work if possible. I received an email a couple of days later giving me a quote for the work. I paid over the phone and had my lovely shoes back home within the week. I will never trust anyone else with my shoes and handbags.