I had checked in with my local shoe repair shop about removing some black scuff marks from my favorite red suede Steve Madden boots & was told that they couldnt be repaired. I reached out to Rago Brothers after viewing their FB page and the photos of their repair work and was still a little fearful if they could get the scuff marks out. Their quick response to my inquiry & the even quicker repairs to my favorite boots was absolutely PERFECT!!! The level of quality & customer service I received was unmatched by any other shoe repair shop I’ve dealt with!!!