My sweet Ratchi decided she was bored and loved the buttery leather of my Gucci slide. She slightly gnawed the corner and I was horrified. I googled every place I can and came across Rago Brothers. I emailed them a picture, they responded with a quote the same day, I completed an online form and sent my shoe via USPS. They sent me an updated quote once receiving the shoe which was 25% higher than what they originally quoted me, but understandable since you can’t fully see the damage from a picture. It took about a week to repair and they sent it back to me. They did a great job with the repair. I would definitely highly recommend the easy process and quick turnaround time.