My LV crossbody strap broke (aged leather). I love this bag and could not find anyone who was willing to fix it. I stumbled on Rago Brothers and got a quote. I was nervous at first about mailing it away and then seeing the cost (mine needed quite a bit of work to repair properly) but ultimately I agreed. I just received my bag in the mail today and it looks amazing! You cannot even tell it has been repaired. Wonderful job! So worth it!!! I am moving back into my bag as I type!!!!!!