My bag is perfect

Imagine my delight finding a beautiful Coach Bag at a thrift shop – with a label inside and a number – it’s lightweight, leather, “vintage” and alas it had close to close the flap.

Rago Brothers did a perfect job: their instructions for filling out the mail-in form were thorough, they called (& texted) when they received the bag, I paid , they repaired the bag and returned it. And it is spectacular. Thank you thank you for such competence and efficiency.