Magical Customer Service

I bought a pair of Ostrich Gucci shoes at least 20 years ago and wore them out. I was sure nothing could be done to bring them back to life. I Googled shoe repair and found Rago Brothers. I followed their simple instructions and shipped off my shoes to them. Tom or Tony called me the day they arrived to tell me they have them and that there were different levels of repair that could be done at $125.00, $220.00 and $260.00. I picked the $260.00 price.

I got a call when they were completed telling me they were reducing the charge to $220.00 since they were able to do the work cheaper than they thought originally. Amazing! I received the shoes and they look like brand new. I paid maybe $150.00 for them originally. Today they are $700.00 so I am a very happy man. Great Service, Great Workmanship, Great Value. Thanks Rago Brothers. Being in business since 1911 is a testimonial in itself…Lee Cockerell, Former Executive Vice President, Walt Disney World Resort.

Service provided: Men’s Gucci Shoe Repair (Ostrich skin)