After trying two different Bay Area shoe repair shops recommended by the department store where I purchased them, I still had beautiful shoes with wrecked heels.
I called Jimmy Choo corporate and they sent me to Rago Brothers. Even though I had to mail my shoes across country it was worth it for the showroom results. Those skinned heels formerly poorly repaired now look brand new! I’m now a Rago Brothers fan and will come back to them with all of my repair needs.