I found Rago Brothers online, as I was looking for a place to have my Michael Kors purse repaired. I read all the information on their website and felt confident to send my tote to them. I couldn’t be happier! They answered my email right away and fixed the broken strap on my bag quickly at an affordable price. It was less than two weeks from the first time I contacted them till I got my bag back. The repair is perfect and I would highly recommend Rago Brothers!