Customer Service above ALL else

Rago Brothers is focused on quality of repair, and customer service first and foremost, period, end of story. After numerous tries, Rago was unable to find a turning latch for the lock on my handbag, so he requested a jeweler to custom craft a piece that matched the original hardware. I think he lost money on my repair, I offered to pay for the work, but they would not let me….they have me for LIFE and any one else I can send their way.