I was thrilled today to receive my repaired bag strap repaired as good as new. The hardware attaching the strap to the bag on one side broke after only a year of use. Now the strap looks new again just like the bag and I was impressed to see the new hardware matches the existing one. Rago Brothers was great to work, does excellent quality work, sends an email with the estimate, then another email when the product shipped to me with tracking link. Packing was professional and well protected with a nice note inside. Top notch!
