During Christmas, I received my first pair of Louboutin shoes in which our Christmas puppy also found as one of the best gifts for her. She completely chewed up the shoes all around and Rago’s sent them back almost brand new! It was in rough shape and they came back with only small bite marks that are barely noticeable. With a Jersey wedding, we needed them quickly and they were sent in and rushed back in a week and an half’s time. I’d recommend them to anyone and everyone, and they will always be my go-to shoe repair!