I “found” Rago Brothers when the Ferragamo store couldn’t help me with a lost bow on my shoe. I have now used them to refinish boots, and repair shredded leather heels on Stuart Weitzmans, Ferragamo pumps and Louboutin pumps. Each time, I have been more than pleased with the work done. I live in Chicago, where there should be more shoe “doctors” but none of them handle repairs to designer shoes like Rago Brothers. Don’t know if they are more expensive than a local group, but when they are saving $500+/pair shoes, it is worth it to me.