I have a large leather Italian bag that I use for work carrying a lot of papers and a laptop. The handles needed to be repaired after 2 years. My husband bought me this bag on his business trip to Austria. The bag was about 400$. It has a beautiful deep plum color with a combination of leather and suede. This bag is very important to me since my husband bought it for me. Rago Brothers did an excellent job repairing the handles and matching the color of the handles. Also, they cleaned the bag. It looks terrific now! Looks like new! The customer service is amazing too. They communicated through the whole process without any delays. I am happy to be reunited with my bag. Thank you Rago Brothers.