The Rago Brothers took an absolutely DESTROYED Hermes Birkin bag. It was torn apart by a dog (not my dog!) and the original owner was just going to trash it. I knew the Rago Brothers could makes miracles happen to I took the chance and purchased the sad bag from the original owner. I even contacted Hermes first and they said there was nothing they could do to repair the bag. I just knew in my heart that the team at Rago Brothers could fix it. AND THEY DID!! I got a brand new looking Hermes Birkin back from them in a very short period of time. Tony Rago called me several times and let me know the process and shared his excitement of how great it was looking. I cannot recommend them any higher to ANYONE needing any leather work on any brand of bag even with a bag that brand new costs over $15k or more. THANK YOU RAGO BROTHERS!! I LOVE YOU!!