Excellent craftsmanship. The tote is less than 2 years old but I use it everyday. I did get my money’s worth. This tote now looks brand new with the strap replaced and the cleaning. It took less than two weeks for turnaround time. Customer service is above par, very nice staff and explained ALL with a follow up email. Their fees are reasonable. I will definitely use their services again. I have a few handbags that look worn & old and need some TLC. Thanks.
Service provided: Michael Kors Handbag Repair (new strap, cleaning, restoration)