Rago’s exceeded my expectations with their friendly approach and timely repair of my shoes. I sent them a favorite pair of 10-year-old Ferragamo Grandioso shoes with a broken bit, and they repaired them in less than 2 days time (in plenty of time for family wedding festivities next week). They used original Ferragamo replacement bits,
My Chanel bag looks brand new after a color transfer/dye nightmare! Phenomenal work! I would trust them wholeheartedly! Professional start-to-finish experience!
I have been sending my Hermes bags and even sandals to Rago this year. Each time they come back like new. They do a beautiful job in around 3 weeks. I am super pleased with Rago Brother’s work! Thank you for the outstanding quality you put into your repairs.
Ragobrothers did a good job. I’d sent in my mcm panda bag to repair. They carefully repaired all the peeling parts. I am happy with the end result of the repaired bag.
I have sent an LV to be deodorized due to the previous owner having been a smoker. Rago brothers did an amazing job, they processed it a few time and now my LV is wearable. Also, had a Chanel re-dyed as it had taken on some sun rays being in a storefront, incredible work. Cannot
Rago Brothers did an amazing job restoring and redyeing my vintage Coach purse. The service was excellent, from the communications to the mail-in process to the fast results.
Sometimes exceptional customer service is the willingness to make it right, even when the customer doesn’t clearly communicate what they want. Rago’s insistence on my satisfaction went way beyond normal expectation.
This bag just arrived from your shop. It is by far the best repair work I have ever seen! No wonder you have such a following, I will definitely use you again.
I’ve used Rago Brothers twice, and their service has been nothing short of superb. The first time, they flawlessly replaced the zipper on a 20+ year-old Louis Vuitton toiletry bag. The second time, they truly showcased their expertise by restoring a 30-year-old Gucci bag. While the exterior was in decent condition, the lining had completely
I sent by mail 2 Hermes bags to Rago Brothers. They were each 25 years old. I asked for them to be refurbished. They arrived two weeks later looking like new. I was so pleased with the quality of the workmanship. Bravo to your team and Thank You!