Mail-In Repairs: To send items in, please complete the repair form online by clicking on the Mail-In Service tab below. Save, print, and send the form in with your items. Once we receive your order, we will email you with a repair assessment and cost. Please note, our turnaround times may be longer than usual with limited staff at the moment.

Pick-Ups @ Shop: Curbside pickup for completed orders is available Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm in the BACK parking lot. Please call 973-539-7949 once you park and we will come out to you.

Drop-offs @ Shop:  If you would like to drop off repairs, please come to the station set up outside of the BACK door Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm.  Face coverings are required for service. 

We welcome you to email us with any questions at Thank you for your support during this time!

The recommended repair service of luxury shoe & handbag designers

Family owned & operated
since 1911

Four generations of expertise

Philip Lim® Handbag Repair & Restoration*

Philip Lim is an award winning American luxury apparel designer who was born in Thailand in 1973. The first brand he founded was called “Development” which was based in Los Angeles. He founded his company called “3.1 Philip Lim” in 2005 along with his friend and business partner Wen Zhou after relocating to New York City. Lim is the creative director at the company. In an article on, Ms. Zhou explained how they chose the name of their business due to the fact that they were both 31 years old when they co-founded the company.

The 3.1 Philip Lim line of products include luxury fashion collections, read-to-wear clothing, handbags, shoes, boots, and accessories for men and women. The company’s products are sold online, in their own stores in a number of cities in the United States and in London, and at luxury department stores worldwide. 

As with any handbag, purse, pair of shoes or boots, there comes a point in time that a repair or full refurbishment is required. The exceptional craftsmen at Rago Brothers have been repairing and restoring luxury bags, purses, shoes, and accessories for many decades. Customers ship their Philip Lim leather products to us from all over the United States and Canada for various repairs. The repairs we make often include zippers, straps, metal hardware, and both interior and exterior cleaning and restorations.

Rago Brothers are masters at refinishing and restoring color on all Philip Lim bag styles, as well as making shoe, boot, and sneaker repairs as well. Our highly specialized craftsmen are the most experienced restorers of Philip Lim handbags, shoes, and accessories in North America.

Rago Brothers offers complete interior and exterior refurbishing for Philip Lim handbags as well as all other luxury handbag brands. Ship your Philip Lim leather handbag, shoes or accessories to us and we guarantee you will be pleased with the results.

We have over 30,000 replacement parts in stock* in order to bring new life to your designer handbag at a cost significantly less than buying new. (*Replacement parts are not always original and are not available for resale.)

See this page for a partial listing of our handbag repair services.

Rago Brothers is the recommended repairer of top U.S. and European luxury shoe and handbag designers and leading department stores. We are also a certified warranty repair center for many of the world’s most recognized luxury brands.

Philip Lim® and 3.1 Philip Lim®  and its related patterns, designs, and logos are owned by 3.1 Philip Lim Retail LLC and protected by international trademarks, copyrights, and patents.

*The use of the words “restore”, “restoring” or “restoration” on this website does not mean we can bring any item back to “brand new” or “original factory condition.”


How our mail-in repair service works:

1. Complete and print the repair form, then send it to us with your item(s).

2. Once received, we will email you to explain the repair and give you a price.

3. Upon your approval, we will complete your repair, process the credit card payment, and ship back to you via UPS.

4. If you decide not to proceed with the repair, we will return your item(s) back to you.


Mon - Fri: 7:30am - 6:00pm
Saturday: 8:00am - 12:30pm



142 Speedwell Avenue
Morristown, N.J. 07960
(973) 539-7949
Map & Directions

Copyright 2020 Rago Brothers Shoe & Leather Repair, LLC