Mail-In Repairs: To send items in, please complete the repair form online by clicking on the Mail-In Service tab below. Save, print, and send the form in with your items. Once we receive your order, we will email you with a repair assessment and cost. Please note, our turnaround times may be longer than usual with limited staff at the moment.

Pick-Ups @ Shop: Curbside pickup for completed orders is available Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm in the BACK parking lot. Please call 973-539-7949 once you park and we will come out to you.

Drop-offs @ Shop:  If you would like to drop off repairs, please come to the station set up outside of the BACK door Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm.  Face coverings are required for service. 

We welcome you to email us with any questions at Thank you for your support during this time!

The recommended repair service of luxury shoe & handbag designers

Family owned & operated
since 1911

Four generations of expertise

Hermès® Handbag Repair & Refurbishment

Hermès is a French luxury designer and manufacturer that specializes in leather goods, accessories, clothing, and numerous lifestyle and home products.

The company was founded in Paris in 1837 by Thierry Hermès, a leather harness and bridle manufacturer for the European aristocracy. Their product line eventually expanded to saddles, saddle bags, leather garments, handbags, luggage, clothing, and accessories for discriminating clientele.

Hermès continues to manufacture their leather products almost completely by hand. They are known for using the highest quality skins and for the old-world craftsmanship of their artisans.

Outside of their own production facilities in France, there are only a few leather repair companies world-wide who can replicate the artistic skills required to repair Hermès bags, purses, wallets, shoes, and accessories.  Rago Brothers is one such company, and our long heritage of reconditioning Hermès products is second-to-none.

A refurbishment of a Hermès handbag requires craftsmen to have years of experience in several areas including the mastery of intricate stitching techniques, expertise in matching dyes that come in thousands of shades, and the ability to source or re-manufacture damaged hardware and parts.

Our expertise in leather handbag repair has developed over one hundred years and four generations. This has allowed Rago Brothers to become the largest Hermès repair and restoration company in North America.

When it comes to Hermès handbags, luggage or accessories you can always trust the professionals at Rago Brothers to make the expert repairs you need. If you ship your Hermès items to Rago Brothers, we’re confident you’ll be immensely pleased with the results.

We have thousands of replacement parts* in stock in order to restore new life to your designer handbag at a cost significantly less than buying new. (*Replacement parts are not original manufacturer and not for resale.)

See this page for a detailed listing of our handbag repair services.

Rago Brothers is the recommended repairer of top U.S. and European luxury shoe and handbag designers and leading department stores. We are also a certified warranty repair center for many of the world’s most recognized luxury brands.

Hermès® and its related patterns, designs, and logos are owned by Hermès International S.A. and protected by international trademarks, copyrights, and patents.

*The use of the words “restore”, “restoring” or “restoration” on this website does not mean we can bring any item back to “brand new” or “original factory condition.”


How our mail-in repair service works:

1. Complete and print the repair form, then send it to us with your item(s).

2. Once received, we will email you to explain the repair and give you a price.

3. Upon your approval, we will complete your repair, process the credit card payment, and ship back to you via UPS.

4. If you decide not to proceed with the repair, we will return your item(s) back to you.


Mon - Fri: 7:30am - 6:00pm
Saturday: 8:00am - 12:30pm



142 Speedwell Avenue
Morristown, N.J. 07960
(973) 539-7949
Map & Directions

Copyright 2020 Rago Brothers Shoe & Leather Repair, LLC