Mail-In Repairs: To send items in, please complete the repair form online by clicking on the Mail-In Service tab below. Save, print, and send the form in with your items. Once we receive your order, we will email you with a repair assessment and cost. Please note, our turnaround times may be longer than usual with limited staff at the moment.

Pick-Ups @ Shop: Curbside pickup for completed orders is available Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm in the BACK parking lot. Please call 973-539-7949 once you park and we will come out to you.

Drop-offs @ Shop:  If you would like to drop off repairs, please come to the station set up outside of the BACK door Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm.  Face coverings are required for service. 

We welcome you to email us with any questions at Thank you for your support during this time!

The recommended repair service of luxury shoe & handbag designers

Family owned & operated
since 1911

Four generations of expertise

Balenciaga® Handbag Repair & Restoration*

Cristóbal Balenciaga founded his first fashion boutique in the Basque region of Spain in the city of San Sebastian in 1918. Within a short period of time he opened additional boutiques in Barcelona and Madrid.

Balenciaga was a dressmaker originally known for creating unique, feminie designs that quickly became popular with the Spanish aristocracy. In the 1930’s, he closed his boutiques in Spain and moved his business operations to Paris. The Balenciaga brand is currently owned by the Gucci Group.

The craftsmen at Rago Brothers have decades of experience repairing and restoring Balenciaga purses, shoes, and accessories. Our customers ship their Balenciaga leather handbags and accessories to us from all over the United States and Canada for zipper, hardware, and lining repairs. Rago Brothers are masters at refinishing and restoring color on City bags and all Balenciaga styles. Our highly specialized craftsmen are the most experienced restorers of Balenciaga handbags in North America.

Rago Brothers offers complete interior and exterior refurbishing for Balenciaga handbags as well as all other luxury handbag brands.  Ship your Balenciaga leather handbag or accessory to us and we guarantee you will be pleased with the results.

We have over 30,000 replacement parts* in stock in order to bring new life to your designer handbag at a cost significantly less than buying new. (*Replacement parts are not original manufacturer and not for resale.)

See this page for a partial listing of our handbag repair services.

Rago Brothers is the recommended repairer of top U.S. and European luxury shoe and handbag designers and leading department stores. We are also a certified warranty repair center for many of the world’s most recognized luxury brands.

Balenciaga® and its related patterns, designs, and logos are owned by The Gucci Group and Kering S.A. and protected by international trademarks, copyrights, and patents.

*The use of the words “restore”, “restoring” or “restoration” on this website does not mean we can bring any item back to “brand new” or “original factory condition.”

Sample Repair on A Balenciaga Handbag

Color Restoration

Re-dyeing a Balenciaga handbag      

How our mail-in repair service works:

1. Complete and print the repair form, then send it to us with your item(s).

2. Once received, we will email you to explain the repair and give you a price.

3. Upon your approval, we will complete your repair, process the credit card payment, and ship back to you via UPS.

4. If you decide not to proceed with the repair, we will return your item(s) back to you.


Mon - Fri: 7:30am - 6:00pm
Saturday: 8:00am - 12:30pm



142 Speedwell Avenue
Morristown, N.J. 07960
(973) 539-7949
Map & Directions

Copyright 2020 Rago Brothers Shoe & Leather Repair, LLC