BUSINESS UPDATES DURING COVID-19

Mail-In Repairs: To send items in, please complete the repair form online by clicking on the Mail-In Service tab below. Save, print, and send the form in with your items. Once we receive your order, we will email you with a repair assessment and cost. Please note, our turnaround times may be longer than usual with limited staff at the moment.

Pick-Ups @ Shop: Curbside pickup for completed orders is available Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm in the BACK parking lot. Please call 973-539-7949 once you park and we will come out to you.

Drop-offs @ Shop:  If you would like to drop off repairs, please come to the station set up outside of the BACK door Monday-Friday 7:30am-6pm & Saturday 8am-12:30pm.  Face coverings are required for service. 

We welcome you to email us with any questions at info@ragobrothers.com. Thank you for your support during this time!


The recommended repair service of luxury shoe & handbag designers

Family owned & operated
since 1911

Four generations of expertise

Yvonne Mendez from Staten Island, NY wrote: I am so happy with the service I received from Rago Brothers in repairing my Kate Spade Jackson Street Kristine bag. Rago Brothers’ professionalism and quick turnaround time in repairing my bag was amazing! The problem with my bag started when the thread on the interior zip interior pocket had come undone, which caused the interior pocket to hang and the shoulder strap attached to the interior pocket to come loose. I owned the bag for a few months and had contacted Kate Spade regarding their warranty. I was informed that they did not have a replacement and I could return the bag to them and get my money bag. I chose, however, to repair the bag because I love it. Kate Spade recommended Rago Brothers. I contacted Ernesto of Rago Brothers and was first informed that I should contact Kate Spade because the bag was still under warranty. I informed Ernesto that I had already contacted Kate Spade and decided to have the bag repaired at my cost. Rago Brothers contacted me, via e-mail, upon receiving the bag, informing me the price for repair, and when the bag was shipped to me. My favorite bag is brand new thanks to Rago Brothers. I will definitely continue to use Rago Brothers for repair of all my bags! Thank you Rago Brothers!!!!

Service provided: Kate Spade handbag repair (interior zipper pocket re-sewn)

Hours

Mon - Fri: 7:30am - 6:00pm
Saturday: 8:00am - 12:30pm

 

Location

142 Speedwell Avenue
Morristown, N.J. 07960
(973) 539-7949
Map & Directions

Copyright 2020 Rago Brothers Shoe & Leather Repair, LLC